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FAQ
How to start
Tariffs
Blog
FAQ
Become an agent
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Terms & Conditions
How to start
First steps. Register, verify and order SOL Card
What is a SOL Card and what are its’ benefits?
How to receive your salary
How to get your SOL Card
What are SOL ZARs and SOL Card balances?
What can I do with ZARs balance?
How can I get money into my SOL ZARs balance?
How do I load SOL Card with money?
How to unload money from your SOL Card into your SOL ZARs balance
How to receive money from your friend
How to withdraw from SOL Card
Can I make online purchases with a SOL Card?
I’m a foreigner. Can I get a SOL Card?
Do I have to pay for SOL Card delivery?
Rewards and promotions
SOL Rewards system
Fees and limits
What fees should I pay?
Limits for SOL Card
Limits for SOL Wallet
Does SOL Card support online purchases?
How to pass the identity verification process?
Topup and Withdrawal
How to top up your SOL ZARs balance?
How to receive your salary
How to receive Bitcoins to SOL
How to withdraw cash from SOL app balance?
How to withdraw or send Bitcoins
Buy prepaid products
How to buy Airtime
How to buy Electricity
How to pay DSTV
How to pay your water meter
Buy and Sell BTC
Instant Buy/Sell BTC
Limit orders - set your own price
Send BTC to other BTC wallet
How to check Bitcoin transaction status
Send BTC to other SOL Wallet user
Customer care and Support
Getting support
CASE: my money are not credited to SOL account
CASE: my boss did not include my reference number into my salary payment
Safety and Security
Is my money safe?
Is SOL a bank?
Changing SOL PIN
Changing fingerprint/FaceID authentication
CASE: I lost my phone
I’m a foreigner. Can I get a SOL Card?
Yes, you can! Once you have finished the
verification procedure
, you can order your SOL Card.
Please, mind that SOL Card is enabled for transactions ONLY within South Africa.